Perth AI & business automation
AI Automation for Perth Businesses
Automation built around the way your business works. WiTEDS connects your website, enquiries, bookings, CRM and follow-ups so your team spends less time on repetitive work and can respond to customers faster. From simple workflows to AI agents and custom web apps, we build around what your business actually needs.
What you get
- Less repetitive admin. We don't try to automate everything: we find the tasks that take up your team's time and build practical automation around those.
- Every enquiry moved to the next step: captured in your CRM, passed to the right person, acknowledged to the customer and followed up on time.
- The tools you already use, connected. Your website, forms, email, calendars, CRM and booking system share information, so you can improve your workflow without replacing everything.
- AI agents and custom web apps where they genuinely fit, built around a real process in your business rather than a generic chatbot or a feature-heavy platform.
- Clear scope and costs before work starts, including any third-party subscription, licence or usage fees.
- Local Perth support from a business that takes the time to understand how you work, and can meet you in person.
Platforms we work with
- GoHighLevel
- HubSpot
- Zoho
- Microsoft Dynamics 365
- Power Automate
- n8n
How it runs
Understand: we learn what your team does by hand, where time is lost and where enquiries get stuck. We can meet you in Perth to walk through it.
Recommend: we suggest the right fit, whether that is your existing software plus automation, an AI agent, a custom web app or a mix, and confirm scope and costs up front.
Build: we start with one clear process, set up and connect your systems, and bring across your existing contacts and data.
Support: we monitor and improve the system, and add the next process when you are ready, on an Automation Care Plan tailored to you.
What we build
Business process automation
- Repetitive admin, automatedInformation moved between your forms, email, spreadsheets, calendars and CRM, so nobody has to copy it across by hand.
- Internal workflowsStaff notifications, tasks created and routed to the right person, overdue work escalated and regular reports sent on time.
- Customer onboardingWelcome emails, forms, document collection, payment links and task creation for every new client.
Enquiry & lead automation
- Lead captureWebsite forms, landing pages, Facebook and Instagram lead forms, and Google lead tracking, all feeding your CRM.
- Faster responsesEach enquiry assigned to the right person, your team notified and the customer told straight away that you have their message.
- Follow-ups and bookingsEmail and SMS follow-ups, quote follow-ups, missed-call text-backs, booking confirmations, reminders and a review request after each job.
CRM setup & automation
- A CRM that fits how you workGoHighLevel, HubSpot, Zoho or Microsoft Dynamics 365, set up, customised or improved around how your team sells, not one platform forced on every business.
- Pipelines and customer historyClear stages from new enquiry to quote, booking and completed job, with follow-up tasks, appointments and customer history in one place.
- Data migrationExisting contacts, leads, customers and sales records imported and cleaned up.
AI agents
- Customer-facing assistantsHelp with enquiry handling, lead qualification and booking requests, with a handover to a person whenever one is needed.
- Internal assistantsSupport for your team: finding information, sorting email, drafting replies and summarising enquiries or reports, working from your own material.
- Document and workflow agentsForms and documents processed, tasks created and routed, and CRM records updated across the systems you already use.
Custom web applications
- Internal tools and portalsStaff portals, job and service tracking, approval workflows, dashboards and data collection that replace spreadsheets and paper.
- Customer-facing toolsCustomer portals, booking and scheduling tools, and quote and enquiry management, connected to the rest of your systems.
- Only the features you needWhen a platform charges for dozens of features you will never use, a focused app can cover just the functions that matter. If existing software is the better fit, we will say so.
Integrations, reporting & ongoing support
- IntegrationsYour website, forms, email, calendars, CRM, booking tools, payments and other cloud services connected, so information moves without manual copying.
- Reporting dashboardsLeads, conversion and booking rates, response times, revenue and campaign performance in one view.
- Ongoing supportAutomations monitored, errors fixed and workflows improved as your business grows and changes.
Packages
Every package is scoped to your business. Ask for a quote on the one that fits, or on a mix.
Lead Capture Starter
For small businesses that still handle enquiries manually.
- Website enquiry form
- CRM pipeline
- Automatic email notification
- Instant customer acknowledgement
- Lead contact tracking
- Basic follow-up reminder
Booking Automation System
For service businesses that take bookings, such as cleaners, detailers, pest controllers and gyms.
- Online booking calendar
- Service and add-on selection
- Booking confirmation
- SMS and email reminders
- No-show follow-up
- Staff notification
- Review request after completion
Quote & Follow-Up Automation
For businesses that lose leads after sending a quote.
- Quote enquiry form
- Sales pipeline
- Quote follow-up sequence
- “Still interested?” reminders
- Automated task creation
- Lost-lead tracking
- Re-engagement campaign
AI Receptionist & Website Chatbot
Answers common questions and captures enquiries, including outside business hours.
- Answers to frequently asked questions
- Information about your services and pricing
- Lead qualification
- Contact detail collection
- Booking request capture
- Human handover when required
- Conversation history stored in your CRM
Chatbot software and AI usage are billed separately.
Request a quote for AI Receptionist & Website ChatbotComplete CRM Growth System
A larger implementation for established businesses.
- CRM setup and configuration
- Pipeline design
- Contact migration
- Lead source tracking
- Booking system
- Automated follow-ups
- Email and SMS templates
- Review automation
- Team workflows
- Reporting dashboard
- Staff training
Ongoing support
Automation Care Plan
Automation and business systems need to change as your business grows. A care plan keeps yours running and improving, and every plan is tailored to your business and requirements.
What's included
- Workflow monitoring
- Minor changes
- CRM updates
- Automation troubleshooting
- Monthly performance report
- A new campaign or follow-up sequence each month
- Basic support and optimisation
Charged separately
- SMS and email usage
- CRM platform subscriptions
- AI usage
- Third-party hosting, software licences and API fees
- WhatsApp or phone integrations
- Custom integrations
- Major workflow changes
Pricing
Tell us what you need and we'll come back with a scoped quote.
Frequently asked questions
- What can AI automation help with?
- Repetitive tasks such as enquiry handling, lead follow-up, booking workflows, CRM updates, internal notifications, document processing and summarising information. The right approach depends on how your business works today, so that is where we start.
- Is this right for a business my size?
- Yes. You can start with one process, such as handling website enquiries, and grow from there. The packages run from a starter setup for businesses still handling enquiries by hand to a complete CRM system for established businesses.
- Can you automate my existing website?
- In many cases, yes. We review your current website, forms and business systems to work out what can be connected or automated without rebuilding everything.
- Do I need a CRM before getting started?
- Not necessarily. We look at your current process and work out whether you need a CRM, whether your existing tools are enough, or whether something simpler would work better. If a CRM is the right fit, we work with GoHighLevel, HubSpot, Zoho and Microsoft Dynamics 365.
- Do you build AI agents for Perth businesses?
- Yes. We create AI agents for specific tasks such as enquiry handling, lead qualification, internal knowledge assistance, document processing and workflow support. Each one works alongside your team and your existing systems, with a handover to a person when it is needed.
- Can WiTEDS build a custom business app?
- Yes. Where off-the-shelf software is not a good fit, we build focused web applications around specific requirements, such as internal portals, booking tools, dashboards, job tracking or enquiry management. Custom software is not always the cheaper option, and we will tell you when existing software would serve you better.
- Can you meet with us in Perth?
- Yes. WiTEDS is a Perth-based business, and we can meet with you, including on-site when it helps, to understand your workflow, your existing systems and what you need.
- How long does it take?
- It depends on the scope and how many systems need connecting. Starting with one process keeps the first project small. We confirm a timeline with your quote.
- What does it cost?
- Every project is quoted to its scope, and we explain what is included before work starts. Third-party costs such as CRM or software subscriptions, hosting, SMS and email usage, AI usage and API fees are billed separately, and we make them clear up front.
- What happens after setup?
- We can keep your automations running and improving on an Automation Care Plan tailored to your business, and add the next process when you are ready.
Not sure what your business can automate?
You don't need to know which platform or tool you need. Tell us what takes too much time, where enquiries get stuck or which tasks your team repeats every day, and we'll help you find where automation, an AI agent or a focused web app could make a practical difference.